Don't miss what's happening in Atascocita
People on Atascocita.com are the first to know.
Go to top of page
Close
 
Close
Back

Question Water Bill?

Question Water Bill?

« Back
This discussion has been locked.
Message Menu
by: Vinbert Active Indicator LED Icon 12 OP 
~ 1 year, 6 mos ago   Jul 21, '23 8:52am  
Water Bill?
 
So, I've got this bizarre thing going on. My water bill is 57.60, due by August 3. (penalty if not paid by then date, those of you who get the MUD bills know what I mean)
However, when I logged in to pay the bill- this is what shows up:
 
Loading Image...
 
All my bills are paid, and before the penalty date. I've been on hold with them for over 45 minutes now. Anyone else have this going on?
What are your thoughts? Log in or sign up to comment
Replies:
Message Menu
ParksideRes Active Indicator LED Icon 8
~ 1 year, 6 mos ago   Jul 21, '23 9:24am  
Water Bill? So, I've got this bizarre thing going on. My water bill is 57.60, due by August 3. (penalty if not paid by then date, those of you who get the MUD bills know what I mean) However, when I logged in to pay the bill- this is what shows up: All my bills are paid, and before the penalty date. I've been on hold with them for over 45 minutes now. Anyone else have this going on?
 
@Vinbert : check your payment history on there. It looks like you missed last month. It happens to me from time to time even when I think I've done it.
Message Menu
Vinbert Active Indicator LED Icon 12 OP 
~ 1 year, 6 mos ago   Jul 21, '23 9:34am  
@ParksideRes : Yeah, I did. I paid it on July 2nd.
 
Loading Image...
Message Menu
Luckysis Active Indicator LED Icon 8
~ 1 year, 6 mos ago   Jul 21, '23 10:10am  
Was the July due date July 3? Maybe they didn't process it in time?
Message Menu
ParksideRes Active Indicator LED Icon 8
~ 1 year, 6 mos ago   Jul 21, '23 10:29am  
ParksideRes : Yeah, I did. I paid it on July 2nd.
 
@Vinbert : hmmm,.I'm same MUD. Now I need to check mine
Message Menu
tflea Active Indicator LED Icon 11
~ 1 year, 6 mos ago   Jul 21, '23 10:50am  
Mine is on auto pay, never look at it .
Message Menu
Vinbert Active Indicator LED Icon 12 OP 
~ 1 year, 6 mos ago   Jul 21, '23 12:43pm  
@Luckysis : That bill was sent on the 5th, and it was already reflected. When I get the email that my bill is ready, I always pop in and check on it. That occurred earlier this month. It just said the 57.60 then. Today when I pop in to it, because I was going to pay it, that's when that $146.25 showed up. That was not there earlier this month. I'm going to say July 6, because that's the day I got my email notification that it was available. The email also show just 57.60. I've emailed them, but have heard nothing back from them. I was not able to contact them by phone. I tried.
Message Menu
ladybeachbum Active Indicator LED Icon 17
~ 1 year, 6 mos ago   Jul 21, '23 12:57pm  
@Vinbert : I have auto pay but I will check it.
Message Menu
Vinbert Active Indicator LED Icon 12 OP 
~ 1 year, 6 mos ago   Jul 21, '23 4:44pm  
So, finally got through to them. They said my bank could not find the account. So, they're charging me for last month's bill, this month's bill and a $35 returned check fee. AND I won't be allowed to pay by e-check again, I'll have to pay the extra $2.75 fee to pay by debit card.
I already didn't like them, what with their exorbitant late fees. I've literally paid this account, with that same checking account, for the last 15 years.
And no, I won't go on autopay. I'm always afraid of some kind of crazy bill, and then a huge amount gets taken out that I wasn't expecting.
Message Menu
AMCLady Active Indicator LED Icon 13
~ 1 year, 6 mos ago   Jul 21, '23 5:18pm  
I've been on auto pay for years with mud 132. Never had a problem. Knock on wood..
Message Menu
Happys Active Indicator LED Icon
~ 1 year, 6 mos ago   Jul 21, '23 5:59pm  
I already didn't like them, what with their exorbitant late fees. I've literally paid this account, with that same checking account, for the last 15 years. And no, I won't go on autopay. I'm always afraid of some kind of crazy bill, and then a huge amount gets taken out that I wasn't expecting.
 
@Vinbert : I didn't like that our district had the highest rate, but I learned to live it. However, the recent 53% GRP increase was a complete slap in the face.
 
AUTOPAY, HECK NO!!!
Message Menu
JoeC15 Active Indicator LED Icon 1 App
~ 1 year, 6 mos ago   Jul 21, '23 7:27pm  
Removed By Request
Message Menu
Smokeybear Active Indicator LED Icon 9 Forum Moderator
~ 1 year, 6 mos ago   Jul 21, '23 7:58pm  
@Vinbert : Looks like the bank made the mistake…. I would take it up with them and ask them to reimburse you the extra fees. While you're at it have them contact the MUD managers and apologize for messing up your account.
 
Ps. I don't think they can restrict you from using your banks bill paying service…
Message Menu
Blackhorse77 Active Indicator LED Icon 9 App
~ 1 year, 6 mos ago   Jul 21, '23 11:31pm  
Water has gone up so much. I never do auto pay because my neighbor had hers set up and one month they charged her $620 and drained her bank account. She's never paid more than 50 and there was no leak. I don't trust them at all.
Message Menu
Vinbert Active Indicator LED Icon 12 OP 
~ 1 year, 6 mos ago   Jul 22, '23 6:16am  
@Smokeybear : yeah, I think that's what I'm going to do. I don't use them much, I prefer to go to each company's website and do it myself, because in the past, the bank payment seems to be much slower.
Water has gone up so much. I never do auto pay because my neighbor had hers set up and one month they charged her $620 and drained her bank account. She's never paid more than 50 and there was no leak. I don't trust them at all.

@Blackhorse77 : Exactly! There are very few things I will trust to autopay. The mortgage and my car insurance are probably the only things - oh, and the small things, Netflix, Hulu.
This discussion has been locked.
« Back to Main Page
Views: 161
# Replies: 14

Fire Craft BBQ
 
Italiano's Restaurant  Logo Prestige Cleaning Professionals Logo Kopy Depot Logo Di Maria Mexican Cuisine Logo Chimichurri's South American Grill Logo Jewel Pools and Outdoor Living  Logo Handyman Houston Remodeling Logo Massage Heights Body + Face Kingwood Logo Anthony Electric Co. Logo Lavanderia Express Logo Wild Birds Unlimited Logo Fox Family Pools Logo Sharky's Waterfront Grill Logo VCA Kingwood Animal Hospital Logo PWR House Generators Logo
Sponsor an ad Sponsor an Ad »