Position Desired: Customer Service

Cover Letter:
**** ****
(***) ***-****
6616 F.M. 2100
Crosby TX 77532
****@*****.***

Professional Goals include to grow and excel in the customer service field. Interact, share, and learn from colleagues.

Relevant Skills and Experience
Can maintain patience and understanding while managing lesson instruction to children or adults.
Enforce behavior rules to maintain order among classes of up to 25 children
Assisted with development of lesson plans focused on age and level appropriate material
Bilingual (Fluent in English and Spanish)
English/Spanish Interpreting Experience
Experienced in Microsoft word, excel, power point, Google Docs, and Google sheets
Experience in bookkeeping
Great Phone Etiquette
Completed Certified Nurse Aide Program from Lone Star College
CPR Certified
Excellent customer service skills
Effectively work with clients
Interactive Teaching/learning


Experience

Teacher's Aide (Reading Intervention Lab) 07/2015-Current
Dayton Independent School District-Stephen F. Austin Elementary
Atiyah Wortham (Principal)
Jessica Johnson (Superintendent)
Cynthia Hostetler (Reading Intervention Teacher)
***-***-****7
Responsibilities include, tending to students reading intervention needs in a classroom setting. Monitor student progress. File and track students' growth.
Develop Reading level appropriate lesson plans


Breast Feeding Peer Counselor 03/2010-12/2011
Texas Health and Human Services - WIC Project
Liberty, TX
Desiree Newman (clinic supervisor)
***-***-****9
Responsibilities included, giving support, encouragement, and breastfeeding information to WIC mothers. Give nutrition-based classes for WIC moms and children. Tending to front desk by answering phones, inputting client information, and greeting and checking in clients. Organizing client charts and office inventory.

Customer Service Representative 01/2007-02/2010
NCO Group-T-Mobile Project
Responsibilities included, provide an excellent custo

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