Position Desired: Any part time/weekend

Cover Letter:
**** ****
6910 Old North Belt Dr
Apt. 1201
Humble, Texas 77396
(***) ***-**** cell
_____________________________________________________________

OBJECTIVE
To attain a position utilizing my experience in medical office settings having direct contact with patients and healthcare providers concerning patients’ health issues and financial services.


QUALIFICATIONS
• Worked as accountant representative in a large size company providing financial counseling to uninsured and under insured patients.
• Worked as a medical assistant in a medium OBGYN office assisting MD with procedures and as a receptionist, taking care of the front desk.
• All together five years of customer service/direct contact with patients.
• Fluent in Spanish


EDUCATION

HOUSTON COMMUNITY COLLEGE
High School Equivalent 12/2007

TEXAS SCHOOL OF BUSINESS
Medical Assistant Certification 04/2003

COMMUNITY HEALTH WORKER PROMOTER
Certification 12/2013


WORK HISTORY

05/2015 – present Community Health Choice
• Answer and call track incoming calls related to eligibility and provide information regarding all CHC benefit plans (STAR, CHIP and CHIP P)
• Offer excellent customer service through daily phone interaction with members and providers.
• Accurately process Primary Care Physician and Obstetrician changes into the system.
• Works collaboratively with coworkers to deliver member/provider services that meet or exceed member/provider expectations
• Delivers exceptional customer service by embracing Service FIRST standards of behavior during all provider, member, visitor and staff encounters: FRIENDLINESS, INTEGRITY, RESPONSIBILITY, SATISFACTION and TEAMWORK.
• Assist with other projects and deadlines as determined or requested by Management, includes the quality of the work completed.


10/2014 – 05/2015 City of Houston, CMA
• Worked in lab drawing blood for STD’s testing such as HIV, Syphilis, Chlamydia, Gonorrhea and or

Desired Compensation / Salary:
open

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