West Lake Houston Automotive |
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"We use WLHA to service and maintain all of our cars. Other auto service companies can fix cars but WLHA backs their work with honesty at a fair price. Before starting a job, they communicate the work to be performed, the cost of the job, and the time it will be complete. They stand behind their promises. The staff is always friendly and really listen to our automotive needs. They never try to sell a service that is not required. When we first went to WLHA, we cost compared to other service companies. What a surprise to learn the better value was at such a convenient location! We quit looking around for a better deal as we know WLHA is the best company to meet our automotive needs." - Carol & Steve "I'd like to extend my thanks for the help you have provided keeping our "fleet" on the road. In particular our daughter's car, which is high mileage and has not always been "gently used", has presented you and your technicians with some significant diagnostic and repair challenges. Your staff has demonstrated patience and persistence in understanding the issues, explaining to us our options, and completing repairs when promised. And when things didn't "get done right the first time" (bound to happen eventually!) you stepped up, assumed responsibility, and corrected the shortcoming without it being a hassle. Please pass along to your staff our thanks and accept my congratulations on running a first-class business that is an asset to our Kingwood community." - Bill Burroughs "I have been doing business with Lake Houston Auto for over 15 years. I've always been very satisfied with the service both with the previous owner as well as with Tim Strobel. However, Tim has raised the bar higher standard than before. Tim expects and settles for nothing less than excellence with his business partners, and employees and it is reflected in their work. If something is not right, he will do everything within his ability to make it right, which is very reassuring in this present economy. Tim and his employees make it a point to treat their customers with the same kind of respect and care they would afford their family or friends. Tim's integrity, professionalism and personal service is mirrored in his work and repeat clientele I recommend Lake Houston Auto to anyone." - Michael Summers |
Monday - Saturday 7:00 a.m. - 6:00 p.m. |